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Reliant Blog

Good Insurance Agents and Bad Insurance Agents

11/21/2023

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Our clients always ask us for assistance with reviewing their property insurance policies, especially prior to their renewal.
 
Often times, I am told that they have tried to contact their insurance agent to explain the coverages but are unable to get them on the phone.
 
There are many insurance agents in the market, so you want to make sure you work with someone who is honest, ethical and has your best interest before their own.
 
What To Look For In A Good Insurance Agent
  • Your agent should be transparent and honest and explain policy details, coverage limits and what is excluded from the policy.
  • He/she should educate you, and help you to make informed decisions, including what should be covered and should not. 
  • They should adhere to ethical standards and prioritize the best interests of you, their client, while providing good customer service. 

Characteristics Of A Bad Insurance Agents
  • Agents that have poor communication, that are unresponsive and do not effectively communicate changes in the policy or coverage. 
  • Those who are not transparent about the policy and who are vague with explanations which can lead to misunderstandings about coverage. 
  • Agents that use high pressure sales tactics to sell policies that are not in your best interest. 
  • Those that engage in fraudulent activity by submitting false information on applications or claims and prioritize their commission over the client’s needs. 

Choose An Agent You Can Trust
It is important to be aware of the distinctions between good agents and bad agents, because it is not always transparent.
 
Always be proactive by researching the agent and the agency they work for. Read their reviews, seek recommendations from people you know and trust. And lastly, verify their credentials. 
 
These practices will help you make an informed decision to choose an agent that will safeguard your interests by selling you the best policy to protect your property.
 
We Are Always Here To Help
Because we deal with insurance claims on a daily basis, we also know which insurance companies are fair when it comes to their claims handling practices.
 
We also know good agents that will protect client’s needs before their own, just like us. We also provide complimentary policy and claim reviews. Contact us today.
 
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    Karen Schiffmiller

    CALL US:
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