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Reliant Blog

how to preserve evidence of your property damage

10/19/2021

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If your property gets damaged, preserving the evidence is critical to getting awarded everything you're entitled to from your insurance company. However, that is often easier said than done.
 
Once you determine that you have property damage, the first thing you should do is document it and then review your insurance policy to see if the damage is covered. If so, you should file a claim.
 
Preserving evidence of property damage will help strengthen your claim. Without preserving the evidence of your property damage, your insurance company may be less likely to pay the damages. The challenge is determining how to best gather and preserve the evidence to support your claim.

How to Preserve Evidence of Your Property Damage

Although you can document damages with photos, videos and notes, it is sometimes important to actually preserve the damage for a period of time.
 
Though it may be inconvenient, one of the best ways to preserve evidence of property damage is to leave it alone. As tempting as it may be to replace or repair your property damages as soon as possible, you should strongly consider holding off until your insurance company has inspected the damage and in some cases, until your claim has been settled.

Documentation and photos can be distorted over time or even manipulated by software, which can make preserving your documentation more challenging. Systems, software, and electronics are far from perfect and can malfunction, become damaged or even tampered with, which means that any documentation electronically stored can disappear.
 
Aside from keeping hard copies of any documented evidence, you may want to consider storing the evidence of your property damages in multiple places, such as external hard drives or jump drives to best help you maintain accuracy of any electronically stored information related to your claim which may include:

●      Word documents
●      Spreadsheets
●      Image files
●      Voice messages
●      Online repositories
●      Cell phone photos

Without evidentiary support of your property damage, it can be challenging to ensure you are properly compensated by your insurance provider.

Helping You Document & Preserve Evidence of Your Property Damage

If you are unsure of how best to document and preserve evidence of your property damage, you should consult with a public adjuster who is experienced in dealing with property damage.
 
We have the latest technology to document and preserve your evidence. With our state of the art Matterport 3D Camera, we provide a 3D tour of your property and can point directly to the damage.  We take great pride in our professionalism and attention to detail and there are times when we see damage that you may not.   
 
Although we treat every client’s property claim as if it were our own, we are dedicated to providing you with the knowledge, experience, and resources necessary to get you the highest possible settlement of your claim. Contact us today to learn more about how we can help you.

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